Responsible for all aspects of patient/client billing and collections
· Interacts and follows up with branches to ensure timeliness of authorizations and payments.· Initiates follow up on authorizations for all branches for patients continued services.· Calls to clients to explain billing process and review payment options.· Interacts with fellow Billing & Collection Specialists to ensure all e-bills are accurate · Reviews unbilled account report, re-bills on hold and cash application weekly.· Preforms collections functions pro-actively to ensure timely payment.· Provides input on process improvements..
Recommends, provides input to policies, processes to improve the billing and accounts receivable · Interacts with a variety of personal health information (“PHI”) necessary to fulfill the above duties and responsibilities.
Access to use and ability to disclose PHI is further defined by each organization/department.Minimum Education & Experience Requirements:· High School Diploma or Equivalent.Knowledge, Skills & Abilities Required:· Detail oriented with strong organization, analytical and problem-solving skills.· Proficient with software and systems,· Excellent communication and interpersonal skills.Working Conditions & Physical Effort:· Work is normally performed in a typical interior/office work environment.
Location/Region: Charlottesville, VA (22911)